Electricity tariffs to increase as of 1 July 2012

The City of Cape Town’s Electricity Services Department is a valuable link between South Africa’s electricity supplier (mainly Eskom) and the City’s consumers who buy and use electricity. To perform this function, it needs to construct and maintain the equipment that transforms the power supply so that it meets customers’ needs, supplies public lighting, and provides ancillary support services.

The City Council adopted the 2012/2013 municipal budget in May this year. It contained a number of increases for services offered by the City, including electricity, in order to ensure that the City can continue to deliver a quality service to its residents. Residents in Cape Town can expect to pay an average of 11% more for their domestic electricity use as from 1 July 2012

Please refer to their website for tariffs.



0860 123 VSC
0860 123 872

021-981 2040

021-945 1180 (SJC Control Room)

073 647 3135

VCID OFFICE (8:30am - 4:30pm):
021 981 3303 manager@vredekloof.co.za

Brackenfell Police Station:
021 980 5700

SAPS Sector 4 Policing (Vredekloof):
079 894 1427

Power Failures:

(General, prepaid, loadshedding and faults)
0860 103 089

Water Services:
0860 103 054

CoCT Service Delivery Complaints

For All service delivery complaints make use of the C3 electronic Reporting System:


SMS 31373 (160 characters) or

Phone 0860 103 089

This C3 reporting system ensures that your contact is logged & a reference number will track progress.