Vredekloof CID News – 1-2025-021
What’s News – Wat is Nuus
- Service Delivery Issues
- Widen the BRIDGE and BRACKENFELL BOULEVARD
- Update Your Details
Service Delivery Issues
Update on Long-Outstanding Reinstatements
We’ve received many enquiries and complaints regarding the road condition in Wessel Lourens Drive. To clarify, this is not a pothole but a reinstatement following a water incident. Because two different departments handles potholes and reinstatements, it is important to report it correctly as follows:
1. Report a Fault – click here to report it on the city’s website
2. Create Service Request
3. Select Water and Sanitation
4. Category Level 2 = Water
5. Category Level 3 = Reinstatement after Water Incident
6. Address = Type 75 Wessel Lourens Drive and select
7. Add your own contact details and review
8. Submit
It might help if you log this too!
Background
A leak was detected in the road opposite 75 Wessel Lourens Drive on 9 September 2024. The VCID have reported the leak / burst pipe to the City and they repaired it on 10 September 2024. The reinstatement should have followed soon after, however, due to a significant backlog on the City’s side, progress has been delayed.
In October 2024, we were asked to submit a priority list of three outstanding reinstatements. We included this one and two others (Bauhinia and Esdoring) that have been outstanding for over a year. The one in Bauhinia was previously reported to the Mayor by a resident, but unfortunately, nothing came from it.
Despite regular follow-ups by the VCID, the last feedback we received indicated that work in Vredekloof would commence in February 2025. Unfortunately, this did not happen.
Current Feedback
On 28 February 2025 we were again asked to submit a list of long outstanding reinstatements.
Rest assured, we are actively pushing for action with our last follow up on Monday 03 March 2025. Unfortunately, we have not yet receive a reply.
We are having a meeting with the Ward Councilor in the coming week to inter alia discuss this matter.
Partly sponsored by:
Widen the BRIDGE and BRACKENFELL BOULEVARD
Make your voice heard!
IF YOU are affected by the congestion, battling to get your kids to school, yourself to work and your business operating, please complete this survey.
Click here to complete the survey
Update Your Details
Why is this important?
Contact Details – If we need to contact you in case of an emergency.
Vehicle Reg. Nr. – To limit the search for possible suspicious vehicles.
EMERGENCY NUMBERS
24 Hour CONTROL ROOM:
0860 123 VSC
0860 123 872
021-981 2040
021-945 1180 (SJC Control Room)
PATROLLING VEHICLE:
073 647 3135
VCID OFFICE (8:30am - 4:30pm):
021 981 3303 manager@vredekloof.co.za
Brackenfell Police Station:
021 980 5700
SAPS Sector 4 Policing (Vredekloof):
079 894 1427
Power Failures:
(General, prepaid, loadshedding and faults)
0860 103 089
Water Services:
0860 103 054
CoCT Service Delivery Complaints
For All service delivery complaints make use of the C3 electronic Reporting System:
e-mail:contact.us@capetown.gov.za
SMS 31373 (160 characters) or
Phone 0860 103 089
This C3 reporting system ensures that your contact is logged & a reference number will track progress.
