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Water and sanitation tariffs to increase for 2012/13

The City of Cape Town’s Water and Sanitation Department must at all times work to ensure that safe, good quality water is supplied to all parts of Cape Town. This includes replacing old water pipes, upgrading infrastructure for water treatment plants, and planning and implementing water saving projects.

The tariffs for water and sanitation will of necessity therefore increase for the 2012/13 financial year to address essential operational requirements.

Refer to their website for tariffs.


0860 123 VSC
0860 123 872

021-981 2040

021-945 1180 (SJC Control Room)

073 647 3135

VCID OFFICE (8:30am - 4:30pm):
021 981 3303

Brackenfell Police Station:
021 980 5700

SAPS Sector 4 Policing (Vredekloof):
079 894 1427

Power Failures:

(General, prepaid, loadshedding and faults)
0860 103 089

Water Services:
0860 103 054

CoCT Service Delivery Complaints

For All service delivery complaints make use of the C3 electronic Reporting System:

SMS 31373 (160 characters) or

Phone 0860 103 089

This C3 reporting system ensures that your contact is logged & a reference number will track progress.

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