Great to know that our safety is actually a priority.

11/01/2013 | Feedback from Residents

Hi Leon, Gary and Hein,

It is not often nowadays that one gets glowing reports about service from suppliers/contractors. From previous correspondence you will know that I am passionate about Customer Service.

So what a pleasure it was to receive the Email below re outstanding service from SJC Security. Despite small initial teething problems with invoicing, I have had nothing but the same positive experience with SJC. They are really on the ball and I commend you for choosing them to protect us citizens of Vredekloof & Vredekloof Square.

Vicky’s comment “I would like to let you know how proficient the SJC armed response service has been during the festive season” and “Great to know their response time is that short and that our safety is actually a priority” is especially encouraging.

Vicky, thankyou for your positive feedback.

Best Regards, Brian Jonker

EMERGENCY NUMBERS

24 Hour CONTROL ROOM:
0860 123 VSC
0860 123 872

021-981 2040

021-945 1180 (SJC Control Room)

PATROLLING VEHICLE:
073 647 3135

VCID OFFICE (8:30am - 4:30pm):
021 981 3303 manager@vredekloof.co.za

Brackenfell Police Station:
021 980 5700

SAPS Sector 4 Policing (Vredekloof):
079 894 1427

Power Failures:

(General, prepaid, loadshedding and faults)
0860 103 089

Water Services:
0860 103 054

CoCT Service Delivery Complaints

For All service delivery complaints make use of the C3 electronic Reporting System:

e-mail:contact.us@capetown.gov.za

SMS 31373 (160 characters) or

Phone 0860 103 089

This C3 reporting system ensures that your contact is logged & a reference number will track progress.